Expert Support for Your Cultivation Success

Our technical team is here to ensure your Faven lights deliver maximum yield and quality. Submit your request below for fast, expert assistance.

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How We Can Help

Need help with a new install or optimizing your yield? Our support doesn't end at the sale. Our in-house cultivation advisors (Alex and Dylan) are ready to assist with technical setup, troubleshooting, and best practices for:

Chroma Optimization

Fine-tuning spectrum and intensity for your specific strains.
Integration

Connecting to controllers like Growlink, Trolmaster, or Vivosun.
Workflow Adjustments:

Guidance on fertigation, EC, and VPD changes after installing UCL.
Warranty & RMA

Quick processing for hardware issues covered by our 5-year warranty.

For Faster Service

Please provide your Order Number or Invoice Number. This allows us to access your customer details for the quickest resolution.

Submit Your Support Request

Complete the form below and our expert team will respond as quickly as possible. Most requests are answered within 24 hours.

Contact Information

First Name*

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Phone Number

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Issue Details

Issue Type*

Product Affected

Order/Invoice Number (Recommended for faster service)

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The more detail you provide, the faster we can help resolve your issue.

By submitting this form, you consent to Faven Lighting storing and processing your personal data to respond to your support request and provide customer service. You also consent to receive one-on-one communications related to your specific support issue.

Faven Lighting is committed to protecting and respecting your privacy, and we'll only use your personal information to administer your account and to provide the products and services you requested from us.

For more information on our privacy practices, please review our Privacy Policy.

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