Privacy Policy
FLC Distribution LLC DBA Faven Lighting SMS Marketing Policy
Effective Date: May 31st, 2024____________
Note: This Policy is for SMS Marketing Only
We value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers. By using this Service, you agree to the terms of this policy.
COLLECTION OF PHONE NUMBERS
We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our promotional messages. You do not need to make a purchase to subscribe to these SMS messages. You can opt in to receive these SMS messages either by expressly consenting to receiving these SMS messages in an email to Faven Lighting or clicking on the welcome pop-up (which shows to new users) or in the checkout by checking your SMS sign-up and providing your phone number.
COLLECTION OF PERSONAL INFORMATION
“Personal Information” is the information that individually identifies you, such as your mobile phone number you provided when signing up for the messaging service. We may collect Personal Information about you using technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser, and operating system information, referring website address, and other information about how you interact with the website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of items you put in your shopping cart.
USE OF PHONE NUMBERS FOR SMS
Your phone numbers are primarily used to provide you with personalized services, updates, and promotional offers. These text messages may relate to our products, services, discounts, upcoming events, or any updates that we think may interest you. We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy. We use Klaviyo to send all SMS communications to users who have opted in. Please view Klaviyo's privacy policy here https://www.klaviyo.com/legal/privacy/privacy-notice with information on how they use user information.
USE OF INFORMATION TO THIRD PARTIES
Your information will only be shared with third parties if it is applicable to complete your transactions to purchase Faven lights for inventory and shipping purposes. FLC Distribution LLC DBA Faven Lighting does not sell your information to third parties.
OPTING OUT OF MARKETING MESSAGES
If at any time you wish to stop receiving marketing SMS from us, you can opt out by
-Texting STOP to opt-out;
-Texting STOPALL to opt-out;
-Texting UNSUBSCRIBE to opt-out;
-Texting CANCEL to opt-out;
-Texting END to opt-out; or
-Texting QUIT to opt-out
Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.
HELP NEEDED THROUGH SMS MESSAGES
Once subscribed, if at any time you need help or information from us, you can:
-Text HELP; or
-Text INFO
A link to our email address will be provided through a SMS Message for further assistance.
PRIVACY OF PHONE NUMBERS
Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.
ACCESS TO PROMOTIONS AND DISCOUNTS
You do not need to sign up for SMS Messages to receive information about current promotions. Current promotions can be found on the Faven website as well. Codes and promotions are available for a limited time and may be changed or removed at any time.
CHANGES TO THIS POLICY
We may periodically update this policy. This Policy, and any changes, are effective as soon as they are posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.
We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us via email at info@favenlighting.com.