Expert Support for Your Cultivation Success

Our technical team is here to ensure your Faven lights deliver maximum yield and quality. Submit your request below for fast, expert assistance.

Start a Support Request

Growing With Faven Guide (PDF)

How We Can Help

Need help with a new install or optimizing your yield? Our support doesn't end at the sale. Our in-house cultivation advisors (Alex and Dylan) are ready to assist with technical setup, troubleshooting, and best practices for:

Chroma Optimization

Fine-tuning spectrum and intensity for your specific strains.
Integration

Connecting to controllers like Growlink, Trolmaster, or Vivosun.
Workflow Adjustments:

Guidance on fertigation, EC, and VPD changes after installing UCL.
Warranty & RMA

Quick processing for hardware issues covered by our 5-year warranty.

For Faster Service

Please provide your Order Number or Invoice Number. This allows us to access your customer details for the quickest resolution.

Reach out, get answers, get started

Talk to an Expert

Have questions about FAVEN solutions? Our lighting team is ready to help.

Customer Support

Already a FAVEN customer? Get help with your system, warranty, or account.

GET SUPPORT

Request a Quote

Ready to upgrade your grow? Get a custom lighting plan and pricing.

GET A QUOTE